• How do you pronounce Yroo?

    Yroo sounds like “Why-roo” - the question “why” combined with the last syllable of kangaroo. But you can say it any way you want.

  • How does Yroo make shopping smarter?

    Yroo aggregates millions of products from thousands of stores, providing effortless access to the information most relevant to shoppers, such as reviews and price history.

  • Can I still use my store memberships, points, or rewards when using Yroo?

    Absolutely! Since you make all your final purchases through the store’s website, you'll be able to use any memberships, points, or rewards programs they offer.

  • How do I edit my account settings or change my password?

    You can access and edit your profile settings by clicking on “Edit Profile” found under your profile picture. If you have forgotten your password or would like to reset it, click here.

  • Do you have a Yroo mobile app? Where can I download it?

    Yes! The Yroo mobile app is available through the Play Store or the App Store acting as your personal, unbiased tool to compare product prices while shopping in store.

  • Oops! I've discovered an error on Yroo.

    We try our best to be as accurate as possible in our pricing, though some products jump up or down in price before we’re able to catch it. If you click a product on Yroo and did not find what you were expecting, we encourage you to let us know. Contact us about unexpected errors at support@yroo.com.

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  • What are the requirements to be a merchant?

    We require that you ship to any one of our country specific catalogs. Your product images must be a minimum of 464 x 464 pixels to encourage higher engagement with your products.

  • How do I get my products on Yroo?

    If you are interested in becoming a merchant on our site, please reach out to affiliate@yroo.com. If you’re a Shopify store owner and would like to join us, follow the link to download our Shopify app here.

  • Are there any additional sales opportunities on Yroo?

    Definitely. For advertising or search and price intelligence inquiries please contact us at sales-support@yroo.com.

Shopify FAQs

  • How soon after downloading the Shopify app will my products be available on Yroo?

    Once you’ve installed the Yroo Shopify app, our team takes it from there! We’ll automatically sync to your Shopify store and import your products to your new storefront on Yroo.

  • Will I be charged when I download Yroo Shopify app?

    Nope! During installation you will be asked to approve a recurring charge, which simply allows us to charge you once your free trial has ended.

  • How do I redeem my Shopify store credits?

    You can easily claim your credits through our app within your Shopify store by clicking the button on the bottom right-hand side of your dashboard.

  • Can I cancel my account at any time?

    If you no longer wish to list your products with us, simply click ‘uninstall’ from within the Shopify app dashboard.

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